About Our shop

Specialized, Safe, & Satisfying Care in Mt. Pleasant, SC

SPECIALIZED: What Sets Our Shop Apart?

Auto repair shops around Mt. Pleasant, South Carolina, have a difficult task standing out from the competition in the greater Charleston area. At Black Forest, we found our stride by focusing on Mercedes-Benz, Smart cars, and Metris vans. With our highly trained technicians and dealership-quality training and experience, we want customers who chose a Mercedes-Benz to have another option besides going to the dealership. On Mercedes-Benz, regular maintenance is vital to your vehicle’s performance, so it shouldn’t be so expensive you avoid even the most basic services. Our technicians will always recommend ongoing preventative maintenance as a way of avoiding unexpected and costly breakdowns as a result of neglect. Your vehicle works for you on a daily basis, and it requires regular care itself to be able to keep doing this reliably, day after day. From oil changes to tire rotation, give us a call and let us know how we can keep your Mercedes-Benz in peak performance.

SATISFIED: Customer Satisfaction is Our #1 Priority

A Google search and our Services page will tell you all about what we do, but to us, how we do it is more important. Since we opened our doors in 1994, we have made customer satisfaction our top priority. Because we aren’t a large dealership with high volume and sales numbers to meet, we can give our customers more attention and dedicate our efforts to repairing their car effectively and efficiently. This means we are upfront about pricing and ensure a transparent interaction from start to finish. Each service we perform is an opportunity to do the job right and make sure the customer thinks of Black Forest the next time they need a repair.

SAFE: Protecting You, Your Vehicle, and Our Community

We always have our customers’ safety in mind. As an auto shop, we know what it takes to keep a vehicle safe on the road. We always offer quality services to keep cars performing their best. We also offer conveniences for the people that drive them, like after-hours drop-off and pick-up, status updates via email or text, and same day service when possible. All these conveniences and more ensure we are addressing your needs in the most productive, efficient, and cost-effective manner. If you do wish to wait at our shop for your vehicle, we have a waiting lounge, outdoor picnic table, and an additional seating area available. Come by and visit us at our location today to have a look at the shop or speak to a technician about how we can keep your Mercedes-Benz in peak condition!